Data Protection Your Rights Philippines Market

sg7 Privacy Policy

Last updated: 1 June 2025  ·  Applies to all sg7 accounts and platform visitors

At sg7, we take your privacy seriously. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and what rights you have as a player based in the Philippines. By using the sg7 platform at sg7.bet, you agree to the practices described in this policy.

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1. What Data We Collect

When you register and use sg7, we collect certain personal information that is necessary to operate your account and comply with applicable regulations in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address as provided during registration. We also collect financial information such as your deposit and withdrawal history, preferred payment method details, and transaction records in Philippine pesos. During identity verification, we may request a copy of a government-issued ID such as a Philippine passport, SSS card, or driver's licence. Technical data is also collected automatically, including your IP address, device type, browser version, and session activity logs. We use cookies and similar tracking technologies to remember your preferences and improve your experience on the platform. All data collection is limited to what is genuinely necessary for the purposes described in this policy.

2. How We Use Your Data

The personal data we collect is used primarily to create and manage your sg7 account, process deposits and withdrawals, and verify your identity in line with anti-money laundering requirements. We use your contact details to send you important account notifications, security alerts, and updates about platform changes — these communications are not optional as they are essential to the service. Transaction data is used to detect and prevent fraud, identify unusual account activity, and ensure the integrity of the platform for all Filipino players. Aggregated and anonymised usage data helps us improve platform performance, fix technical issues, and develop new features. If you have opted in to marketing communications, we may use your email or mobile number to send you information about promotions and new game releases on sg7. You can withdraw your marketing consent at any time by contacting our support team. We do not use your data for automated decision-making that produces legal or similarly significant effects without human review.

3. Who We Share Your Data With

sg7 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share data only where it is necessary to deliver the platform services or where we are legally required to do so. Payment processors and banking partners receive the minimum financial data needed to complete your transactions securely. Identity verification providers may receive copies of your ID documents solely for the purpose of completing the KYC process required under Philippine gaming regulations. Regulatory bodies, including PAGCOR and relevant government agencies, may receive data when required by law, court order, or official investigation. All third-party service providers we work with are contractually bound to handle your data securely and only for the specific purpose for which it was shared. We require all partners to maintain data protection standards consistent with applicable Philippine law.

4. How Long We Keep Your Data

We retain your personal data for as long as your account remains active and for a period thereafter as required by law or legitimate business need. Under Philippine anti-money laundering regulations, transaction records and identity documents must be retained for a minimum of five years from the date of the transaction or account closure. Account activity logs are kept for up to three years to support fraud investigations and dispute resolution. If you request account closure, we will deactivate your account promptly, but certain data will be retained for the legally required retention period before being securely deleted. Marketing preferences and consent records are kept for as long as needed to demonstrate compliance with applicable data protection rules. Once the retention period expires, data is permanently deleted or anonymised so that it can no longer be linked to you. You may request information about the specific retention period applicable to your data by contacting our support team.

5. Your Rights as a Data Subject

As a player based in the Philippines, you have rights under the Data Privacy Act of 2012 (Republic Act No. 10173) with respect to your personal data held by sg7. You have the right to be informed about how your data is collected and used, which is the purpose of this Privacy Policy. You may request access to a copy of the personal data we hold about you at any time by submitting a written request to our support team. If any of your personal data is inaccurate or incomplete, you have the right to request that it be corrected. You may also request the deletion of your personal data, subject to our legal retention obligations described above. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We will respond to all verified data subject requests within thirty (30) days of receipt.

6. Cookies and Tracking

sg7 uses cookies and similar technologies to make the platform function correctly and to improve your experience as a Filipino player. Essential cookies are required for the platform to operate — they enable login sessions, remember your language preference, and keep your account secure. Analytical cookies help us understand how players navigate the platform so we can identify areas for improvement. You can control non-essential cookies through your browser settings at any time, though disabling certain cookies may affect platform functionality. We do not use third-party advertising cookies or share cookie data with ad networks. Our cookie practices are reviewed regularly to ensure they remain proportionate and compliant with applicable privacy standards. For more information about the specific cookies we use, please contact our support team.

7. Data Security

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the sg7 platform is encrypted using TLS (Transport Layer Security) to prevent interception. Sensitive data such as payment details and identity documents are stored in encrypted form and access is restricted to authorised personnel only. We conduct regular security assessments and vulnerability testing to identify and address potential risks to the platform. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the National Privacy Commission within the timeframes required by Philippine law. Our staff who handle personal data receive regular training on data protection obligations and security best practices. Despite these measures, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your sg7 account.

8. Contact and Updates

If you have any questions about this Privacy Policy or wish to exercise your data rights, you can reach our support team at the contact details provided in the footer of this page. We review and update this Privacy Policy periodically to reflect changes in our practices, platform features, or applicable Philippine law. When material changes are made, the updated policy will be published on this page with a revised effective date at the top. Continued use of the sg7 platform after an updated policy has been published constitutes your acceptance of the revised terms. We encourage all players to review this page from time to time to stay informed about how we protect their data. If you do not agree with any changes to this policy, you should stop using the platform and contact us to close your account.

Play with Confidence

Your data is safe with us. Join sg7 today and enjoy slots, live casino, bingo, and sports betting — all on mobile, all in Philippine pesos, with your privacy fully protected.