Gaming should always be fun. Here is how sg7 helps you keep it that way.
At sg7, we believe that online gaming is entertainment — and like all entertainment, it works best when it stays within healthy boundaries. We are committed to providing every Filipino player with the tools, information, and support needed to play responsibly. Whether you are enjoying slots, live casino, bingo, or sports betting, your wellbeing always comes first on our platform.
sg7 gives every Filipino player practical tools to manage their gaming activity. Use them anytime from your account settings — no waiting, no hassle.
Set a daily, weekly, or monthly deposit cap in Philippine pesos directly from your account dashboard. Once a limit is active, it takes effect immediately and cannot be raised until the current period ends. This helps you stay within a budget you are comfortable with before you start playing, not after. Lowering your limit is always instant, giving you full downward flexibility at any time. We recommend setting a limit when you first register so that responsible habits are built in from day one.
Enable session reminders to receive an on-screen notification after a set amount of time has passed during a single gaming session. You can choose intervals of 30 minutes, one hour, or two hours depending on your preference. When the reminder appears, you can choose to continue or take a break — the decision is always yours. Regular breaks help you stay aware of how long you have been playing and keep the experience enjoyable rather than compulsive. This feature is available to all registered players on sg7 at no extra cost.
If you feel you need a short break from gaming, you can activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account will be temporarily suspended and you will not be able to log in or place any bets. The cooling-off period cannot be cancelled once it has started, so it provides a firm but temporary pause when you need one. This is different from self-exclusion and is designed for players who want a brief reset rather than a long-term break. You can request a cooling-off period at any time by contacting our support team or through your account settings.
Self-exclusion is a longer-term option for players who feel their gaming has become a problem and they need a more extended break. You can request self-exclusion for a minimum of six months or up to five years, and during this period your account will be fully closed with no possibility of reinstatement until the exclusion period expires. We will also do our best to ensure you do not receive any marketing communications during your exclusion. To request self-exclusion, contact our support team directly and we will process your request promptly. We take self-exclusion requests seriously and treat them with full confidentiality and respect.
Your full transaction and gaming activity history is available in your account at any time, showing deposits, withdrawals, bets placed, and session durations. Reviewing your activity regularly is one of the most effective ways to stay aware of your spending and time patterns. You can filter your history by date range to get a clear picture of any given week or month. If you notice patterns that concern you, use the deposit limit or cooling-off tools to make an adjustment before the situation escalates. Transparency about your own activity is a key part of responsible gaming, and sg7 makes that information easy to access.
Our support team is available around the clock to help with any responsible gaming concern, whether you need help setting a limit, requesting a cooling-off period, or discussing self-exclusion. You can reach us via the contact details in the footer of this page. We treat all responsible gaming enquiries with complete confidentiality and without judgement. If you are concerned about your own gaming or that of someone close to you, please do not hesitate to reach out — early conversations are always easier than waiting until a problem becomes serious. We are here to help every Filipino player enjoy gaming safely and sustainably.
Knowing the warning signs is the first step toward getting help. If any of the following apply to you or someone you know, please reach out.
Problem gambling can affect anyone regardless of age, income, or experience level, and it often develops gradually rather than all at once. The signs below are commonly recognised indicators that gaming may have moved beyond healthy entertainment and into territory that needs attention. Being honest with yourself about these signs takes courage, and recognising them early makes it much easier to take positive action before the situation becomes more serious.
If you recognise several of these signs in yourself, please use the self-exclusion or cooling-off tools available on sg7, or contact our support team for a confidential conversation. You can also reach out to the following organisations in the Philippines for professional support and counselling:
Seeking help is a sign of strength, not weakness. These resources are free, confidential, and available to anyone in the Philippines who needs them.
sg7 strictly prohibits anyone under the age of 21 from registering or playing on the platform, in line with Philippine gaming regulations. During registration, all players are required to confirm their age and provide valid government-issued identification for verification purposes. If we have reason to believe that a minor has accessed the platform, the account will be immediately suspended pending investigation and any funds will be handled in accordance with applicable law. We strongly encourage parents and guardians to use parental control software to prevent minors from accessing online gaming sites. Tools such as Net Nanny, Qustodio, and built-in device parental controls can help restrict access to gaming platforms on shared devices. If you suspect that a minor has registered on sg7, please contact our support team immediately so we can investigate and take appropriate action. Protecting young people from the potential harms of gambling is a responsibility we take very seriously.
Our support team is here for you. Visit our FAQ for quick answers, or register to access your full suite of responsible gaming tools directly from your account dashboard.